Business IT Services

We offer a full range of IT services, and in order to stay ahead of today's ever-changing technology, we send our engineers "back to school!"  Our Microsoft certified MCITP, MCP, MCSE as well as A+ certified engineers have the hands-on experience to solve any problem.

Our End-to-End IT Services include:

• MCITP Enterprise Network Administrators.
• Certified Windows XP, Vista, and Window 7 Specialists.
• Certified Microsoft Office, Dynamics, CRM, SharePoint Specialists.
• Macintosh Hardware - Software Specialists.
• Microsoft engineers servers including Exchange, SharePoint, Dynamics, SQL and more.
• Certified cable engineers for any sized network.
• Experts in Routers, Switches, Hubs, and Firewalls from all of today's major manufacturers.
• Backup and Security administrators to data protection.
• Telephone, Internet and VoIP Services
• Virus, Malware, and Spyware protection, installation and removal

We offer our clients 3 options for IT Support.

1. Hourly Rate:  $175/hr  ($15 travel fee for locations outside the i285 )**
    
2. Clients may pre-purchase blocks of time as follows with no travel fees:
   • 10 HOURS at $145/hr
   • 20 HOURS at $140/hr
   • 30 HOURS at $130/hr
3. Managed IT Services:  Managed IT services are based on a 1, 2, or 3 year contract.  For a set monthly price, you receive all the benefits of our Protection and Security package, plus on-site support.  Please contact us at info@trueITpros.com for pricing and contracts.

Terms and Conditions:

IT Solutions involve any service related to computer networks, servers, switches, routers or desktop computer problems, including, but not limited to, network related printers, faxes, and other equipment.  Pre-purchased blocks are paid upon agreement. Clients will be sent an e-mail the business day following services rendered with an updated balance of hours remaining.  When 80% of the block has been used, the client must purchase a new block, or they will revert to hourly rate when the current block expires.  On-site, remote, phone, as well as e-mail solutions extending beyond 10 minutes are billable.  Clients are billed on the ½ hour.

**emergency services and/or after hours service (Fri-Mon from 6:01pm til 7:59am) are billed at $202.50 per hour unless pre-arranged prior to services rendered.